Help & FAQs

Welcome to Solar Market Uganda's Help and FAQs page! Here, you'll find information about managing your account, including steps for account deletion as per Google Play requirements.

Account Management

1. How do I create an account?

To create an account, simply download the Solar Market Uganda app, open it, and click on "Sign Up." Fill in the required details and verify your email or phone number to complete the registration process.

2. How do I update my account details?

You can update your account details by:

Navigating to the Profile section (icon on the bottom right of the app).
Selecting "Edit Profile."
Making the necessary changes and saving them.

3. How do I delete my account?

Solar Market Uganda values your privacy and provides an easy way to delete your account and associated data if you wish to do so.

Steps to delete your account:

Open the Solar Market Uganda app.
Navigate to the Profile section (icon on the bottom right).
Scroll down and click on Delete My Account.
Confirm your decision when prompted.

Important:

Once your account is deleted, all associated data will be permanently lost and cannot be recovered.
This action cannot be undone.

4. What are the requirements for account deletion?

In compliance with Google Play's policies, the Solar Market Uganda app allows users to:

Request account deletion directly from the app.
Understand the implications of deleting their account.
Access clear and visible account deletion instructions.

If you encounter any issues during the process, please contact our support team at [email protected]

Frequently Asked Questions

1. What happens to my data after account deletion?

Once your account is deleted, all your data, including personal information, listings, and transaction history, will be permanently erased from our systems.

2. Can I recover my account after deletion?

No, account deletion is final, and the associated data cannot be recovered. You will need to create a new account if you wish to use Solar Market Uganda again.

3. Who can I contact for further assistance?

If you have additional questions or face any issues, please reach out to our support team at [email protected] or

call +256-782-343494

4. How can I ensure my data is secure?

We are committed to protecting your data. Please refer to our Privacy Policy to learn more about how we handle your information securely.

Additional Resources

Privacy Policy: Learn more about how your data is used and protected.
Terms & Conditions: Understand the rules and guidelines for using Solar Market Uganda.